Frequently Asked Questions

Yes. Connecticut's Arborist Law requires that, in order to “advertise, solicit or contract” to do arboriculture in the state, an individual must be a Connecticut Licensed Arborist.

Arborists are knowledgeable about tree health, including how to protect your trees from insects and diseases that can cause problems. They're also experts in tree care techniques, such as how to properly prune, brace, cable and fertilize trees. Many arborists are also experts in tree removals, due to their understanding of tree structure, tree mechanics and tree safety.

To protect yourself, always hire a tree care company with at least one CT Licensed Arborist to do tree work on your property.

That depends on where you live and what work will be done.

We'll help you determine whether or not permits or authorizations are needed to perform the work.

You'll then be responsible for securing those permits or authorizations and providing Rayzor's Edge with copies.

Yes, we work through the winter. Just like the other times of the year, we are at the mercy of the weather. We work when it's safe enough. This means that it needs to be above freezing and no snow in the trees, unless it is an emergency. Sometimes, working in the winter is better. The ground is frozen and there are no leaves on the trees, which means less material when we are chipping the brush. Regardless of the season, call us for a free quote!

If there are any animals on the property, please let us know before we come out to provide an estimate. All animals must be brought indoors or contained before staff arrive.

Some animals find the noise and activity associated with tree work to be distressing. Please ensure that all animals are kept well away from the work zone while our crew is on site.

It's always a good idea to contact Call Before You Dig (call 811) to get underground utility lines marked before stump grinding, tree removal or large pruning jobs.

If you have any underground sprinklers, drain lines, invisible fences, septic fields or underground cables, those should also be marked or mapped.

Unless the underground lines and structures are adequately and accurately marked or mapped, and that information is presented to our crew before work starts, we can't be responsible for any damage caused during performance of the work.